1. Returns

You have 15 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Please contact our customer service team at info@logicpk.com to initiate the return process. Include your order number and a brief explanation of the reason for the return. Once your return is approved, you will receive further instructions on how to return the item.

Please note that customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

2. Exchanges

If you would like to exchange an item for a different size, color, or style, please contact our customer service team at info@logicpk.com. Include your order number and details about the exchange. We will guide you through the exchange process.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [customer-service@example.com] with photos of the product and packaging. We will assess the issue and provide instructions on how to proceed.

5. Sale Items

Items purchased during a sale or promotional period are eligible for returns and exchanges following the same guidelines, except where explicitly mentioned otherwise in the sale terms.